Ellen was wonderful to work with. She knows the area, was easy to get ahold of and she is a great negotiator. Ellen kept us well informed throughout the process and offered her experience to help us make well informed decisions. We highly recommend her as an agent.
When my husband and I bought our first home 17 years ago, we were new to the Triangle and didn’t know any Realtors. So like many other people, we called the agent listed on an internet ad and allowed that agent to help us buy our first home. After we had looked at 2 or 3 homes, the agent said, “What am I going to have to do to get you into this house today?”
We felt bullied into purchasing more quickly than we were ready. We wanted to understand the market better and know the different options available to us. The agent wasn’t able to answer the many questions we asked and we sensed she wanted to “close the deal.”
I often encounter buyers and sellers who have had similar real estate experiences to mine. The culture and values at Harmony reflect our desire to give you the buying and selling experience that you want.
Integrity – We treat others the way we would want to be treated. Your good opinion, and your willingness to recommend us to your friends and family, are more valuable to us than “closing the deal” as quickly as possible. We want you to have the right house for you at the right time for you.
Empathy – Putting ourselves in your shoes, imaging how the transaction must feel to you allows us to give you the guidance and support you need. All our clients feel supported in different ways. Some need data, some need compassion, some need more guidance, some want less. Understanding your needs, allows us to meet them. We strive to always understand.
Intelligent Consultation – But it isn’t enough to consult with integrity and understanding. Most buyers and sellers are making the biggest financial transaction of their lives. They depend on their agent to know the market, to be knowledgable of their contracts and to understand the ramifications of the decisions made when entering into those contracts, and to be master negotiators. Being a Realtor is more than driving around in a car opening doors for people to see homes. It’s a skill and a craft. When we’re not with clients, we hone these skills relentlessly by reading real estate trends, staying up to date on market statistics and annual changes to contracts.
When you’re ready to speak to a professional, we are available for consultation via phone, text or email, whatever is most convenient for you. Contact us anytime! We’ll answer your questions, no strings attached!