We know exactly how it feels to work with the wrong real estate agent.
The first home we ever bought, we used an agent who felt like a used car salesman. She wanted us to buy a house — any house — as long as we did it fast. At one point she actually said to us, “What’s it going to take to get you into this house today?” We felt like raw meat.
That experience never left us. When Ellen got her license in 2015 and founded Harmony Realty, the entire thing was built around one conviction: nobody should ever feel that way when buying or selling a home. Our job isn’t to close the deal. It’s to help you make the best decision for your situation — even if that means telling you to wait, walk away, or look somewhere else entirely.
That kind of honesty is harder in the short term. It’s also the only way to build something worth recommending to a friend.
Integrity
We treat others the way we would want to be treated. Your good opinion, and your willingness to recommend us to your friends and family, are more valuable to us than closing the deal as quickly as possible. We want you to have the right house for you at the right time for you.
Empathy
Putting ourselves in your shoes, imagining how the transaction must feel to you, allows us to give you the guidance and support you need. All our clients feel supported in different ways. Some need data, some need compassion, some need more guidance, some want less. Understanding your needs allows us to meet them. We strive to always understand.
Intelligent Consultation
But it isn’t enough to consult with integrity and understanding. Most buyers and sellers are making the biggest financial transaction of their lives. They depend on their agent to know the market, to be knowledgeable of their contracts and to understand the ramifications of the decisions made when entering into those contracts. They depend on their agent to be a master negotiator. Being a Realtor is more than driving around in a car opening doors for people to see homes. It’s a skill and a craft. When we’re not with clients, we hone these skills relentlessly by reading real estate trends, staying up to date on market statistics and practicing debating the contract.
Our strategic mindset led us to a drastically different process for sellers called the Property Launch Method.
Ellen & Timothy Pitts
Ellen Pitts
Founder & Owner · License #285699
Ellen is Harmony’s founder, market strategist, and the primary point of contact for most clients. Originally from South Florida, she’s been studying the Triangle real estate market since 2000. She’s a data person who loves digging into the numbers — and that analytical mindset is exactly what led her to develop the Property Launch Method for sellers. Her YouTube channel and blog were built to educate buyers and sellers about the Triangle long before they ever talk to an agent.
Full bio →
Timothy Pitts
Owner & Lead Agent · License #319638
Timothy is Harmony’s co-owner and the boots-on-the-ground half of the team. A PhD from UVa, 20 years in education, and a former United States Marine — he brings a soft-spoken teacher’s patience and a Marine’s commitment to protecting your interests. He has a deep love of architecture and design and a gift for seeing behind the walls — noticing things most people would walk right past. Whether he’s touring homes with buyers, at a listing appointment, or crawling into a crawl space so you don’t have to, you can count on knowledgeable and polite honesty.
Full bio →We’ve been around the block.
Ellen has been quoted and featured in national and local media, and recognized as one of the top real estate bloggers in the country.
In their own words.
“Moving with 3 kids from out of state is stressful. Finding the right community, good schools, and the perfect house can be so overwhelming. But Tim and Ellen made this process almost stress free. They took as much as they could from our plate.”
“Ellen and Timothy made our move to Cary so smooth. Even from out of state, they guided us through every step — from virtual meetings and helpful resources to finding our dream home on our first trip. Their knowledge of the Triangle area, excellent communication, and continued support after closing were incredible.”
“We recently sold a house using Ellen as our listing agent. She is an out of the box thinker who adds little techniques that will help drive people to the house. For me the important characteristics are integrity, attention to detail and communication — and Ellen fit that mold.”
“Ellen and Tim were amazing. They helped us prepare our home with a very detailed staging checklist, provided a professional stager to come in, and even gifted us backing/organizing help, professional cleaning services, and packing supplies. Highly recommended.”
Good questions.
How do I schedule a consultation?
You can visit our contact page and choose either a phone consultation or video consultation to get the process started.
What happens in the initial consultation?
During our first conversation, our goal is to understand your basic needs and desires so we can help you reach them. Once we understand that, we help you formulate a plan to move forward. We’ll explain how real estate works in North Carolina, walk through contracts and timelines, and give you an honest estimate of what buying or selling will cost you.
I’m currently out of state — can we still work together?
Many of our clients begin the process before they even visit North Carolina. We create a custom tour for your first visit day to help you get to know the area quickly. Our clients love this because it really helps them discover what areas they want to prioritize in their home search.
What is the Property Launch Method?
It’s our structured process for selling homes that recreates peak-market competition around your listing — regardless of what the broader market is doing. Instead of listing and waiting, we engineer a moment of concentrated buyer competition with a defined offer date and pre-offer due diligence. Learn more →
Whether you’re buying, selling, or just figuring it out —
we’ll give you honest information and help you make the best decision for your situation. No pressure. No spin.
Schedule a consultation
